The loyalty of our customers reflects our dedication to providing them outstanding service both before the event and on race day.  For this reason, 95%+ of our customers hire us again the following year. In fact, we have some races that we have timed for 15-20 years. In addition, approximately 90% of the new events we add each year find out about us through one of our satisfied customers or from someone that has run a race that we have timed.

Over the years, hundreds of our customers have either written or emailed us after their event to thank us and share how satisfied they are. Here’s just a sampling of some of the ones we’ve received in recent months: 

5k: Nov, 2020 Downingtown, PA
Thank you so much for all your help as I was planning our 5k!  Your encouragement from our first conversation really helped to motivate me and prioritize the tasks at hand. You were honest and realistic without being demoralizing. I know it was an ambitious task to get this race turned around in 4 weeks.
       Also, your helpful advice all along the way was so valuable to me!  Thank you for being on hand to answer questions about all kinds of random things. The proof is in the pudding and the pudding turned out great! Everything you advised me on turned out as you predicted. You are a wealth of race wisdom and experience, and I am so glad to work with you. 

Half Marathon: Oct, 2016 Hanover, PA
We were very pleased with the services.  You and your crew have the expertise we count on to help us run a smooth event.  Communication is good, and the feedback you provide is always helpful.  We will continue to use Pretzel City Sports for our event.

5k: April 2015  Lebanon, PA
Before I contacted you, I had never even seen a race. Now, with your help, we have had one of the most successful fund raisers our organization has ever held. You made me think of things relating to the event that I would have NEVER thought of on my own. During the planning phase, you also saved us dozens of hours of work. We WILL be holding our race in the future and wouldn’t THINK of having it without Pretzel City Sports being involved.

10k: June 2016 Philadelphia, PA
Your crew did a terrific job.  They were friendly, professional and a pleasure to deal with. Under their supervision, the race was under control and got off to a very smooth start. I was very impressed.  Hope all is well with you and thanks for all your excellent work.   

5k: May, 2016  Lancaster, PA
I can’t think of anything Pretzel City Sports could do differently to have made my run more successful. Our timers were wonderful. *** and *** were friendly, helpful, offered wonderful information and we would love to have them again next year.

5k: April, 2016  Huntingdon Valley, PA
I just wanted to let you know that despite the terrible weather last Sunday at our 5K, we had a respectable turnout and your staff was well prepared and pleasant. I give them credit for sticking it out in the pouring rain and being professional and efficient.  I know I wanted to get out of there as soon as possible, I’m sure they did too! Please give the team that timed out event a huge thank you for us.

 
5k:  March, 2016  Abington, PA
Thank you for providing a great team for our race! Even through a mix up with volunteers and some race course confusion, *** was amazing and worked through it! She gave me great suggestions for next year and I appreciate! She was truly a professional and that certainly still made the ending smooth! Thank you and we plan to use you next year!